1: What kind of battery is the scooter and range ?
ULTRON X3 PRO uses LG 60V45AH battery (LG-M50LT). the quality is very stable. the maximum range can arrive to 50-55 Miles (80-88km).

2: What is the speed of X3 PRO ?
The fastest speed of the X3 PRO depends on the weight of the rider. but also has a relationship with road conditions and power. we have tested that a 155 lbs (70KG) rider can reach a maximum speed of over 59 MPH (95KMH) when the battery is fully charged.

3: Is it stable during high-speed riding ?
X3 PRO is a scooter specially designed for high-speed riding. It has very good stability, and there will be no shaking of the handlebar when riding at high speed.

4: Can the X3 PRO use road tires ?
X3 PRO comes with off-road tires by default. If you need road tires, we suggest you order tires separately.

5: Is my electric scooter waterproof ?
ULTRON recommends all riders to maintain safe riding habits. In order to protect the quality and functionality of your E-Scooter. we strongly recommend that you do not ride your E-Scooter in rainy or snowy weather.

6: How to shipping ?
Your order will ship within 48 hours of placing it. (Saturday and Sunday orders ship on Monday). we have warehouse in US and EU. orders from the US or EU should arrive within 7-15 days of order shipment. customs duties are not charged on both EU and US orders.

7: How do I return an item ?
To process returns. follow these 3 easy steps:
Email support@ultronscooter.com with your

1) Order number.
2) Return/Exchange Items.
3) The reason you want to return the item.

NOTE: All items should be in the same condition as you received them. We are happy to provide returns for international orders. however. we generally do not cover return shipping costs. we also recommend using a trackable shipping service to ensure we receive your returned item. all refunds will be processed after we have received and inspected your returned item.

PS: Our office hours are Monday through Saturday: 18:00 - 03:00 Pacific Time. for any other questions. please contact us at support@ultronscooter.com.