Warranty
ULTRON offers a free warranty ranging from 3 to 12 months from the date of purchase for customers who have bought an ULTRON scooter. During the warranty period, damaged parts, including shipping costs, will be provided to the user free of charge.
After the warranty period, the company will charge for the cost. We are dedicated to delivering excellent after-sales service to our customers.
Part | Free Warranty |
All LED light | 3 Month |
Voltage lock | 3 Month |
Charger | 3 Month |
Charging port | 3 Month |
Switch / ECO button | 3 Month |
Brake handle | 3 Month |
Brake disc | 3 Month |
Kickstand | 3 Month |
Controller | 3 Month |
Shock absorber | 6 Month |
Throttle / Display | 6 Month |
Battery | 6 Month |
Wheel hub | 6 Month |
Motor | 6 Month |
Hardware parts | 12 Month |
Other parts | 3 Month |
Plastic parts | No |
This warranty does not cover:
1. Fail or damage by abnormal operation.
2. Fail or damage by abnormal installation.
3. Open and repair without the company's authorization.
4. Conditions, malfunctions or damage caused by the use of non-original parts or unauthorised circuit and configuration change.
5. Other damages by human factors.
* The final interpretation of the ULTRON all *