ULTRON X2 Electric Scooters

Q&A

1: What kind of battery is the scooter and range ?
X2 uses 60V21AH battery. the quality is very stable. the maximum range can arrive to 25~30Miles (40~50KM). it depends on the weight of the rider. but also has a relationship with road conditions

2: What is the speed of X2?
The fastest speed of the X2 depends on the weight of the rider. but also has a relationship with road conditions and power. we have tested that a 155 lbs (70KG) rider can reach a maximum speed of over 37-40MPH (60-65KMH) when the battery is fully charged.

3: Is it stable during high-speed riding ?
X2 is a scooter specially designed for high-speed riding. It has very good stability, and there will be no shaking of the handlebar when riding at high speed.

4: Is my electric scooter waterproof ?
ULTRON recommends all riders to maintain safe riding habits. In order to protect the quality and functionality of your E-Scooter. we strongly recommend that you do not ride your E-Scooter in rainy or snowy weather.

5: How to shipping ?
The scooters are shipped from China. Generally, we send your orders through railways and sea freight, with a delivery time of approximately 30-50 days.

6: How do I return an item ?
To process returns. follow these 3 easy steps:
Email support@ultronscooter.com with your：

1) Order number.
2) Return/Exchange Items.
3) The reason you want to return the item.

NOTE: All items should be in the same condition as you received them. We are happy to provide returns for international orders. however. we generally do not cover return shipping costs. we also recommend using a trackable shipping service to ensure we receive your returned item. all refunds will be processed after we have received and inspected your returned item.

TIPS: Our office hours are Monday through Saturday: 18:00 - 03:00 Pacific Time. for any other questions. please contact us at support@ultronscooter.com.